Return Policy & Refunds
Right to a return/replacement: In case of any true defect or lack of properties agreed, the buyer shall be entitled to ask for one of the following: a) repair of the product, or b) its replacement, or c) a proportional reduction in the price.
The consumer shall have the right to claim repair or replacement of the product, without any charge whatsoever, provided that the order is wrongly executed by the company, i.e., another item is delivered instead of that of the order, or a wrong quantity, a defective product, or a damaged product is delivered.
Before the customer signs for the receipt, they should verify that the products are in good condition because, after the signature, any damages cannot be claimed from the insurance.
In any case, the product must be returned to our store along with all original accompanying documents (receipt of purchase, guarantee, instructions for use), and its original packaging.
The product must be returned inside its original package and in the conditions as received.
After the receipt by our company of the product and the completed form of withdrawal, an e-mail will be sent to the address of the consumer, with reference to the return and to the order code.
The company "MYKONOS CHORA BAREFOOT LUXURY LIVING IKE" shall not be held liable for any loss or deterioration of returned goods during the transportation of the product in return to the Company.
In case the products are returned damaged or defective, then the company "MYKONOS CHORA BAREFOOT LUXURY LIVING IKE" shall have the right to claim compensation from the customer, the amount of which shall be determined by the condition of the products, and proceed unilaterally to a partial offset of their claim against the customer's claim.
TAXES
Taxes are already included in the price, but we are not responsible for any actions taken by customs offices or the chosen country outside the EU.
In case of an invoice for European-based businesses, we will deduct 24% VAT from your purchase price if you include your VAT number in your order.
The parties agree that all disputes related to the validity of this agreement or resulting from its interpretation, execution, or termination shall be amicably solved by the parties. In case the above is not effective, for any dispute or claim that may arise during the term of this agreement or after its termination, the courts of Athens, Greece, are agreed as competent.
PRODUCT SHIPPING NOTE:
Products are shipped insured, and any damages incurred during transportation are the responsibility of the buyer. Before signing for receipt, customers must ensure that the products are in good condition, as damages cannot be claimed from the insurance after the signature.