Refund policy

Return and Refund Policy

Your satisfaction is our priority, and we stand by the quality of our products. Here's our commitment to you:

RETURN POLICY

Right to a return/replacement: In case of any true defect or lack of properties agreed, the buyer shall be entitled to ask for one of the following: a) repair of the product, or b) its replacement, or c) a proportional reduction in the price.

The consumer shall have the right to claim repair or replacement of the product, without any charge whatsoever, provided that the order is wrongly executed by the company, i.e., another item is delivered instead of that of the order, or a wrong quantity, a defective product, or a damaged product is delivered.

The consumer must contact the store within 48 hours after receipt of the product, by calling at +306943076155 or by sending an e-mail at the address info@choramykonos.com, in order to report the problem and obtain approval for return of the product.

For the return of the product which has been received by the consumer and does not correspond to the order, the product must be kept in its package and must be left unused.

Before the customer signs for the receipt, they should verify that the products are in good condition because, after the signature, any damages cannot be claimed from the insurance.

In any case, the product must be returned to our store along with all original accompanying documents (receipt of purchase, guarantee, instructions for use), and its original packaging.

All returns are done through the postal service indicated by us to our customers, and they are chargeable to the store.

The product must be returned inside its original package and in the conditions as received.

After the receipt by our company of the product and the completed form of withdrawal, an e-mail will be sent to the address of the consumer, with reference to the return and to the order code.

The company "MYKONOS CHORA BAREFOOT LUXURY LIVING IKE" shall not be held liable for any loss or deterioration of returned goods during the transportation of the product in return to the Company.

In case the products are returned damaged or defective, then the company "MYKONOS CHORA BAREFOOT LUXURY LIVING IKE" shall have the right to claim compensation from the customer, the amount of which shall be determined by the condition of the products, and proceed unilaterally to a partial offset of their claim against the customer's claim.

At Chora Barefoot Luxury Living, we believe in transparency and fairness, ensuring that your shopping experience is not only enjoyable but also worry-free. If you have any questions or concerns, feel free to reach out to our dedicated support team.

Please note that once an order is placed and payment is completed, we are unable to accept cancellations or offer refunds due to a change of mind. This policy allows us to ensure the careful handling, preparation, and reservation of exclusive products for each of our valued clients.

Contact Information: For any return or replacement inquiries, please contact us at:

Phone: [+306943076155]
Email: info@choramykonos.com